YOUR FREQUENTLY ASKED QUESTIONS
Maintenance Guide
MAINTENANCE
To maintain the quality and appearance of your rug, it is recommended to vacuum it regularly on a low power setting. This effectively removes dust and dirt without damaging the fibers. Using a vacuum cleaner without a rotating brush is preferable, especially for rugs made of natural materials such as wool or silk.
Once we have received the order return, the refund will be processed within 14 business days.
Shipping Costs Explained: Everything You Need to Know Before Checkout.
If you want to change your order, please send us an email. We will see what is still possible.